Terms of service
Welcome to the not-so-fun part of Huck Theory — the legal stuff. We’re all about good vibes and great gear, but we need to lay down some ground rules. By accessing, browsing, or purchasing from our site (www.hucktheory.com), you agree to be bound by these Terms of Service.
Overview
This website (www.hucktheory.com) is operated by Huck Theory (ABN 95 221 876 056). Throughout the site, the terms “we”, “us” and “our” refer to Huck Theory.
These terms apply to all users of the site — including browsers, customers, and anyone contributing content.
Acceptance of Terms
By using our site, you agree to these Terms of Service. If you don’t agree, you shouldn’t use our site.
We reserve the right to refuse or cancel service or orders at our discretion — for example, if we suspect a breach of these terms, payment fraud, or stock availability issues.
Products & Descriptions
We aim to accurately depict our products online — but please note that colours may vary depending on the device you're using to view our website, and sizes can vary slightly.
Your Consumer Rights
Under the Australian Consumer Law, you are entitled to a replacement or refund for major faults, and to have a product repaired or replaced if it has a minor fault. These rights apply whether you're based in Australia or overseas.
Pricing & Payments
All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
We use Shopify, with Stripe and PayPal as our payment providers. By purchasing from us, you agree to their terms as well.
Prices may change at any time, but once you place an order, your price is locked in.
Orders
Once you place an order, we’ll send you a confirmation email. We reserve the right to cancel orders for reasons such as:
Product availability
Errors in pricing or product info
Payment issues
In those cases, we’ll notify you and issue a full refund.
Shipping & Delivery
We aim to process all orders within 2 business days, but during busy periods (like sales or holidays), processing may take longer — we’ll keep you posted if so.
Delivery times are estimates and not guaranteed. That said, we remain responsible for ensuring your order arrives, in line with Australian Consumer Law. If it goes missing or arrives damaged, please contact us so we can help.
Returns & Faulty Items
We want you to love what you ordered — but if it’s not quite right, you may be eligible for a return.
Faulty items: If your item is faulty or not as described, please contact us ASAP. We’ll offer a repair, replacement, or refund in line with the Australian Consumer Law.
Full details are available in our [Returns Policy].
Customs & International Orders
If you’re ordering from outside Australia, your parcel may be subject to customs fees or import duties. These charges are your responsibility, and we’re not able to reimburse them.
We are not liable for delays caused by customs clearance processes.
Intellectual Property
All content on our website and platforms — including images, logos, product names, and text — belongs to Huck Theory and is protected by copyright and trademark laws.
Copying, reproducing, or using our content without permission is not allowed.
User Generated Content & Social Media
By tagging @hucktheory / #hucktheory, you’re giving us permission to repost your content on our social platforms and website.
You:
Keep ownership of your photo
Grant us a royalty-free, non-exclusive license to use it
Confirm you have permission from anyone featured
Agree not to share anything offensive, illegal, or infringing
We may repost with or without credit and without notifying you each time.
Limitation of Liability
To the extent permitted by law, we are not liable for any indirect or consequential loss related to your use of the website or our products. Our total liability is limited to the amount you paid us for the product in question.
Changes to Terms
We may update these Terms of Service from time to time. The latest version will always be available on this page, and by continuing to use our site, you accept any changes.
Need help?
Email us at: hello@hucktheory.com
Registered in Australia | ABN: 95 221 876 056